Algoryhme

I think that I shall never see
A graph more lovely than a tree.
A tree whose crucial property
Is loop-free connectivity.
A tree that must be sure to span
So packets can reach every LAN.
First, the root must be selected.
By ID, it is elected.
Least-cost paths from root are traced.
In the tree, these paths are placed.
A mesh is made by folks like me,
Then bridges find a spanning tree.

- an Algoryhme by Radia Perlman
(Developer of Spanning Tree, see also)

The Golf Club at Newcastle

See more at PicasaWeb or Skydrive.

StartupCX

To improve customer experience, act like a startup:

• Serve more than you sell;
  
• Remember customers, not transactions;
  
• Don't manage products, manage relationships;
  
• Operate for the long run, not for today's closing stock price;
  
• Do the right thing, even if no one is watching.
  
• Be loyal to every employee who gives his or her all, especially when the economy gets tough.
  
• Takers has done enough damage. Put givers in charge of customer experience.
  

See video: StartupCX - Andy A./PeoplePerHour